How can we help you?
Our business is designed to offer IT support services and educational training. We understand that you just want to keep working and do not want to have to worry about how to do things.
Here are just a few other reasons why our customers use our services:
- Complete confidence that you will only have to pay for the services required. – Essentially we provide a regular report of the work carried out.
- Tailor-made courses for you or your business. – You can request specific courses be put together and we can even brand this with your logo (we include our logo too).
- With our 24/7 monitoring service, we can proactively detect problems and have them fixed before you notice them. Picture an issue found in the evening, we can have the machine fixed before you get to work the next day.
- We offer malware/virus protection and ransomware prevention.
- E-mail migration and aftercare services. – We have had many calls where services such as GoDaddy have offered Exchange migration but completely messed it up.
Our promise is to continually add content that serves your needs and not just ours. We are both a content and services company. With IT services and products to improve your productivity. 24/7 monitoring with Managed Anti-Virus is our recommended product, both businesses and single machines in the home are supported.
If you feel we are not providing the service expected, we ask your report it to us instantly and we will be happy to take action. Our promise to customers that use our IT services is that we will provide a no-jargon service and educate clients following our visit.
We will be releasing courses/products and workbooks that won't just be usable for the duration of your account but the content and community we are building will last a lifetime. Upgrades are available to remove ads and provide exclusive discounts and downloads. We are arranging guest technology posts and expanding into other areas, you will gain access to all this as a member.
The term MSP stands for Managed Services Provider and is used when offering a fully managed service and support offering. Primarily we offer a maintenance package but for businesses their focus is often on support and monitoring only so we cater for what the customer needs.
We will be hosting podcasts and webinars and your account provides an exclusive invite to everything on offer.
Want to work for us?
We are constantly looking for guest writers, if you have something to say and you feel the world may benefit from it then get in touch and we will assist in making it happen. Contact us for details and terms of how we can make it happen.