Schedule an Appointment for quick support
Making an appointment doesn’t have to be a difficult process, we offer the ease of making a quick appointment to see if we are the right fit or you can go ahead and book an. appointment covering the IT issue that you were searching for.
CHTSI offer a wide range of services including:
Backup & Disaster Recovery Computer Repair Cyber Security E-mail Migration to a Hosted Solution or Office 365 In-Home Support IT Support IT Training Malware or Virus Removal Network Setup and equipment moving Office 365 Remote SupportSchedule An Appointment
Use my online scheduling page by vCita to schedule an appointment with me:Online Scheduling with [...]
Is Your Smartphone Secure?
There is a big focus on Cyber Security at the moment, we all hear in the news and online about keeping our systems secure. With Malware, Adware and phishing attacks becoming the norm it is imperative we keep up withs security but did you know the majority of Smartphones no longer get security updates?Budget Devices
When we talk about Smartphone market share at the time of writing Android has 74.15% market share based on statistics from Statscounter. Unfortunately a large amount of Smartphones out there are abandoned by the Manufacturers and no longer receiving any security updates or any updates at all.
This does not just happen with budget phones, even big brands [...]
Great March Offer on CHTSI Serve
As our owner is celebrating his birthday this month we decide to offer our customers 20% off the listed price of our CHTSI Serve Product use the code CHTSIMAR31A Few Features Included In CHTSI Serve Anti-Virus And Monitoring – Our Managed Anti-virus is designed to always protect and prevent issues. We proactively make sure your devices are kept up to date and strive to automatically fix issues. Maintenance To Suit You – Our Maintenance is available weekly, monthly, quarterly or yearly. We provide regular scans of your hard drive to check for integrity and provide ongoing tuneups. Give life back to your computer and let you go about your day. [...]
Computer Repair in Harrogate
CHTSI is a company that provides Computer repair. and IT Services in surrounding areas. We offer a full range of IT Services and experts in Computer repair, Microsoft Outlook and Maintenance services.
We offer support both in our local town and internationally, our support covers on-site and remote services.Why use our Computer Repair in Harrogate?
Do you feel like you are getting the right value from your current IT supplier? If in doubt let us talk and we can help your business [...]
Who Has The Keys To Your Kingdom?
Cyber Security is a key aspect we need to look at in today’s connected world, from our children finding entertainment on YouTube to major businesses transferring billions over the internet. Often overlooked is who has access to what?
An IT Department / IT Company is often trusted with secure passwords to access all their systems, this is fine but you should have checks in place to make sure a single employee doesn’t control access. Such as in a case in the USA, a college fired an employee and the password was then held to ransom for $200,000.
We provide some guidelines to follow below.Make Sure No Personal Addresses Are Used As A Recovery Option
Tickets, Tickets & More Tickets
We have a strict policy at CHTSI, if there is no ticket it didn’t happen. If we ever get asked by a customer about work carried out then having this documented goes without saying. This can aid you in recollecting the diagnostics but it can also be used at a later date should the issue happen again.Why work this way?
Back in the day we would get a call and go help out someone with their IT issues, there was no ticketing systems and it was all just about completing a job and sending an invoice to be paid. Now in a modern world with Managed Services (MSP) it is important to document every request and make sure we assign Service Level Agreements (SLA’s) where [...]
Computer slow? Maybe time for an SSD
When we talk about a slow computer the main cause is often due to the machine being fitted with a mechanical drive, we call this a harddrive (HDD). A typical HDD is often 7200 RPM but some machines are fitted with 5400 RPM drives, it is these drives that begin to slow down over time.What is a HDD?
With a HDD that is a mechanical drive is a magnetic platter that spins while it is either read from or written too. Parts from a mechanical drive begin to slow and degrade over time, with wear and tear on parts you may boot up one day to find either the drive has failed or begins to present issues. Once issues occur then you are on the way to complete failure.
Are you keeping your software up to date?
So only a month ago you were applying Operating System updates, you turn on your machine and it turns out there are more updates to be installed. Do you just install the updates or how often do you dismiss them because you’re in the middle of an important piece of work?
It can be too easy to dismiss an important update, however if those updates include security patches you can be putting your data at risk.
With the constant rise of Malware and Ransomware applying security patches is critical to a business, if there is a breach then the whole network is at risk.
CHTSI work with companies across Yorkshire to deploy automated monitoring and protection, with [...]
Is Your Cyber security Up To Scratch?
When I was growing up the Internet wasn’t public domain, over time the Internet has become “real life” rather than just something that the rich or geeks would use. During the 90’s and even the early 2000’s security wasn’t something that most people were familiar with, it was a very naive world.
IT businesses have matured since then and the Internet has grown to be way of life. Our businesses and homes have multiple devices and regardless of there location they need to be secured. Cyber Security is not just a buzz word, our digital lives need protection just like our physical lives.What can we do to protect ourselves? Encrypt your [...]
We provide proactive MSSP Services to businesses across the UK
Customers often want the simple approach, we provide proactive MSSP Services to businesses across the UK. CHTSI operates a cloud based Managed Services business to allow us to monitor and proactively fix issues, wherever our technicians are we can assist you.A Few Features Of Our Support Plans
Anti-Virus And Monitoring – Our Managed Anti-virus is designed to always protect and prevent issues. We proactively make sure your devices are kept up to date and strive to automatically fix issues. Maintenance To Suit You – Our Maintenance is available weekly, monthly, quarterly or [...]
Adjust Sleep Settings On A Mac
There are three main types of sleep modes for Apple desktops and portables. The three modes are Sleep, Hibernation, and Safe Sleep. There are different reasons that you may wish to use the available settings, let’s go through the options below and help you to adjust the sleep settings on a Mac.Sleep
Sleep mode is used by most Mac desktops, it essentially means that the components in the Mac are put to sleep but the RAM remains active. This enables the Mac to quickly wake from slumber and allow you to keep on working.Hibernation
The use of hibernation was very popular in the early days of Windows and the feature has been built into the Mac as well. The contents [...]
Types of Malware and how it impacts your computer
The term Malware is often used when discussing security and tools to prevent infection from attackers or malicious content. There can be various types of Malware that can cause utter devastation to your computer systems. For example Malware such as Adware, Ransomware, Spyware.What are the signs that I might be affected?
Often there is a clear indication that you are affected but sometimes it is not so obvious, some signs that your are affected are:
Crashing Emails sent from your account without your knowledge Freezing Issues connecting to networks Pop-up ads Programs running or shutting [...]
Pre-purchasing A Block of Hours Now Available
Peace of mind is often the focus of a business, why be bogged down by paperwork when what you really want is to carry on with your work? We found invoices can be a pain for both the customer and the supplier. Bringing the ability to buy a block of hours up front this headache is taken away.
One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man. Elbert Hubbard - AuthorWhat can they be used for?
Just about anything that is not parts or software related. Businesses often prefer to pay ahead of time, we give you [...]