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January 3, 2019

Unable to seek in Windows Media Player

Unable to seek in Windows Media Player. Unable to use the Seek Bar in Windows Media Player following KB4462919 Update

We have received calls from clients Unable to seek in Windows Media Player. They are having difficulty using the seek bar (fast forward) since a Windows update took place. We discovered that a workaround was initially to remove KB4462919.

This will roll back Windows Update to the previous point.

Microsoft Have Now Solved The Seek Issue

Good news that the issue has now been resolved with KB4471324. 

If the update is not installing for you then it may be that your Windows Update is managed by your Organisation and they need to roll [...]

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December 15, 2018

How Do I Password Protect Documents

Clients Often Ask “How Do I Securely Send This Document?” We Provide The Answer On How Do I Password Protect Documents

If you work for an organisation that blocks mail when you are sending content that can be seen as containing sensitive data such as bank details or personal data. Or even if you are just worried about the wrong person getting access to the data then a password can be an essential step to securing your data.

Native VS Third-Party

One question we are often asked is should be we use the built in password functionality in applications such as Word and Excel. I do use the functionality myself for just protecting documents on network drives from [...]

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November 29, 2018

How To Change Your DNS Server On Windows 10

When Your Broadband Is Setup You Are Often Setup With The Standard One From The ISP. We Show You How To Change Your DNS Server On Windows 10

You may be up and running and don’t have a worry in the world about your connection, but did you know that the standard DNS servers your ISP comes with often will not be the fastest and lacks security that we all should be considering now.

It is not something that you have to do, if you would like the potential of speeding up webpages and feel like you are a little geeky like us then changing your DNS server could be helpful. An increase of speed and security can make the biggest difference.

What Is DNS?

The term DNS stands [...]

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November 28, 2018

How To Fix Error 0xc00000e9

We Recently Had A Customer Bring In A Computer With The Error. We Provide The Steps On How To Fix Error 0xc00000e9

The code is not one that will come up frequently, but it can stop the computer working and prevent you saving anything to disk.

What Does Error 0xc00000e9 Mean And How Can You Fix It?

Error 0xc00000e9 means that Windows is having issues reading from or writing to your hard drive. This is often an I/O fault. It can be caused by problems with the hard drive or cabling and we have known it to be caused by Windows itself. Please troubleshoot before assuming it can be caused by one reason or another.

How To Fix Error 0xc00000e9 In Windows

Shown below are things [...]

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