Harrogate Based IT Support Services, Managed Services & Infrastructure Support

We have provided IT Support in Harrogate, Leeds and surrounding areas for over 20 years. With everyday computer use, there will always be issues, such as surprise downtime, unexpected software updates and outside infections and malware.

We specialise in supporting systems for businesses or home workers who are not big enough or don’t have a need to employ their own IT support team. Outsourcing IT services is now a regular business practice but at one point it was seen as a loss of control. Outsourcing your managed services can reduce costs significantly, if you consider hiring an IT support team internally would cost.

Our Managed Services Plans offer a 24/7 proactive approach to monitoring your network and computer systems to minimise your headaches. Our software allows us to monitor, manage, provide maintenance and backup your systems. Although an in-house IT department would offer the same, we are able to do this all just with a low monthly fee compared to a salary of staff and the payroll required.

We support both the Apple Mac and Microsoft Windows systems which are a differentiator between our competition, we feel limitations would be wrong. We are able to support smartphones as well, new employee? No problem with our enrolment, you control what can be accessed on company devices.

Our engineers have over 20 years of experience with providing IT support services to businesses and the public. Our services are delivered in person or through remote access so you know that distance would not hinder our effectiveness.

Distance is no longer a factor with us and by offering 24/7 monitoring, you will have peace of mind. Carl Hamilton - CHTSI Managing Director

 

 

 

Support Plans

  • Starter

  • General Tech Support
  • Priority Treatment
  • Remote Monitoring
  • Update & Patch Management
  • Monitored Backups
  • Remote Assistance
  • Software Support
  • Regular Reporting
  • 1hr Free Support p/m
  • Service Level Agreement
  • £10 off Hourly Rates
  • Essentials

  • General Tech Support
  • Priority Treatment
  • Remote Monitoring
  • Update & Patch Management
  • Monitored Backups
  • Remote Assistance
  • Software Support
  • Hardware Support
  • Office 365 Support
  • Regular Reporting
  • Service Level Agreement
  • £10 off Hourly Rates
  • Annual Onsite IT Review
  • All Inclusive Onsite Support
  • Managed

  • General Tech Support
  • Priority Treatment
  • Remote Monitoring
  • Update & Patch Management
  • Monitored Backups
  • Remote Assistance
  • Software Support
  • Hardware Support
  • Managed Antivirus & Firewall
  • Office 365 Support
  • Mobile Device Support
  • Domain Administration
  • Regular Reporting
  • Service Level Agreement
  • Annual Onsite IT Review
  • All Inclusive Onsite Support
  • 20% Off Hourly Rate

Buy A Block Of Support Hours

  • Pre-Buy Under 10

  • 2 Hour Block Of Support
  • 4 Hour Block Of Support
  • 6 Hour Block Of Support
  • 8 Hour Block Of Support
  • Pre-Buy Ten Or Over

  • 10 Hour Block Of Support
  • 14 Hour Block Of Support
  • 18 Hour Block Of Support
  • 20 Hour Block Of Support
  • 24 Hour Block Of Support
  • 28 Hour Block Of Support
  • Pre-Buy 30 Or Over

  • 30 Hour Block Of Support
  • 34 Hour Block Of Support
  • 38 Hour Block Of Support
  • 40 Hour Block Of Support

Our 24/7 IT Support contracts do include Bitdefender Anti-Virus and a majority of our IT Services are included for a low-cost monthly payment (annual contracts available) complete our form below and we will get in touch as soon as possible.